Our Shipping Policy

Currently, we only provide shipping to Malaysia. Kindly contact our customer service personnel for overseas shipping at https://tinyurl.com/y2usooza.

Delivery Fees 

• Asia delivers across Malaysia! We provide free shipping rates for orders to West Malaysia.
• The shipping rates for East Malaysia are as follows
  1. Sabah & Sarawak: First 1 KG – RM13, Additional 1 KG add RM12 per KG
     
     

Additional Information 

• Kindly ensure your shipping address is accurate, as we don’t allow amendments after your order number is generated.
• Our courier service providers are J&T, Pos Laju, and Citylink.
• We are unable to deliver to P.O. Box addresses. 
• Please ensure your purchased item follows Malaysia shipping regulation, e.g. “Spray” product is prohibited to be delivered via Air Freight. In the case that your purchased item is prohibited, we will cancel the item and proceed for a refund.

Please contact [email protected] or further information and please provide your order details.

Delivery Time during RMCO period

Kindly do expect a delay in order processing & parcel deliveries during RMCO period. We try our best to prepare your orders and send them out as soon as we can. Parcels should be able to be delivered to West Malaysia customers in 5-7 business days.

Due to the reduction of flight frequency throughout RMCO period, East Malaysia customers do expect to receive the packages in 7-14 business days.

During Promotion Periods 

During peak periods, we could not fulfill the flash delivery promise due to a large volume of orders, transaction and availability issues. However fret not, customers can expect to receive their package within the promised delivery time-frame stated on their respective order summary/ order confirmation email.

For more details or inquiries on shipping issues,

Please contact us through email : [email protected]